Hello. We appreciate you for giving our Finish Jet-Dry Rinse Aid a try! This product has 5x Power Actions and a glass protection ingredient for shinier and drier dishes versus detergent alone. It works with your dishwashing detergent to rinse away stubborn leftover food, spots, and film for sparkling dishes, glasses, and utensils with every wash and is also very easy to use. As the manufacturer, we'd also like to learn more about your experience and assist you further. Please call 800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@rb.com including the following case number, RB0001109233 and we would be more than happy to help. Sincerely, Your Finish Team.