Thank you for your support and for sharing this with us. We're very sorry to hear about your ordering experience. We encourage you to contact Sam's Club's customer support team, as they are in the best position to assist you with specific delivery questions or concerns. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Fancy Feast Team

Thank you very much for sharing how much your cats love our Fancy Feast, and we're really happy to hear that you received your order on time and in excellent condition. - The Fancy Feast Team