At Gillette, we pride ourselves in delivering our consumers with an exceptional shave no matter which of our blades you use. Of course, our Mach3 isn't an exception, so we're very sorry to hear about your experience. While we're sure you know this, if you aren't already, use warm water, a shave prep, and shave against the grain. This may help, but because we have technology in place to prevent counterfeits from being made, we'd like to learn more about the blades you received and help. Please call us at 800-445-5388.

Thanks for your review, Steve. We apologize for any confusion, but this product is specifically razor blade refills. For the Gillette Mach3 handle, you would purchase that separately or bundled with the refills. Give us a call at (800) 445-5388 with any other questions.

Thank you for sharing your feedback about the Mach3 Blade Refills. We’re truly sorry to hear that the new blue moisturizer strip has not met your expectations and that you found it disappointing compared to the original. We understand how important it is for our products to provide a comfortable and effective shaving experience. Your insights are valuable to us, and we appreciate you taking the time to express your concerns. If you’d like to discuss your experience further or if there’s anything we can do to assist you, please feel free to reach out to us at (800) 445-5388. We’re here to listen and help find a solution that works for you. Thank you again for your input!

Thank you for your feedback on the Gillette Mach3 Men's Razor Blade. We're sorry to hear that you've had a negative experience with the new solid blue strip and that it's caused skin issues. Your comfort and satisfaction are important to us, and we take your concerns seriously. We will share your comments with our product team for review. If you have further questions or need assistance, please reach out to our support team at 1-(800) 445-5388. We're here to help!