Thank you for your feedback on the Mach3 Blade Refills. We are truly sorry to hear about your experience with this product, as this is not what we aim for. We appreciate you taking the time to share your comments with us, and we will make sure to take note of your feedback. If you need further assistance, please know that we are here to help you at 1-800-445-5388.

Thank you for your feedback. We are very sorry to hear that you and your husband find the current Gillette Mach3 blades to be terrible, causing razor burn and nicks, especially compared to the older version you both preferred.<br /><br />We understand your disappointment when a product you trusted changes and no longer delivers the same comfortable shave. It is clear that the performance has significantly declined for you, and we sincerely apologize for the discomfort and frustration this has caused.<br /><br />Your plea to please go back to the old version is important to us. We continuously strive to innovate while maintaining the quality our customers expect, and feedback like yours helps us understand the impact of product changes.<br /><br />We would like to learn more about your experience and how we can assist you. Please contact us directly at 1-800-445-5388.

Alan, we're truly sorry to hear that your recent Mach3 blade refills haven't met the high standards you've come to expect from Gillette over your 47 years as a loyal customer. We'd like to understand what might be causing this change in comfort. Please call us directly at (800) 445-5388 so we can discuss this further and find a way to make things right.

Thank you for your feedback regarding your experience with the Mach3 Blade Refills. We are truly sorry to hear about your experience and that it irritated your skin. This is certainly not the experience we want you to have. Please know that we genuinely want to help. If you would like further assistance, feel free to contact us at 1-800-445-5388.