Faye, we're so sorry that you didn't get the smooth shave you were hoping for with our Mach3. Please know though that this isn't the quality we can expect. The best way to shave is the Gillette Way, which is to use warm water, a Gillette Shave prep, and shave against the grain using light and gentle strokes. Be sure to use a fresh blade if yours starts to feel dull. We'd like to help you achieve that close smooth shave, so when you're free, please call us at 800-445-5388.

Thanks for taking the time to leave a comment. This specific product is only Gillette refill cartridges and are not compatible with other brands of razors. Look for the Gillette Mach3 razor handle to be able to use your blade refills. Mach3 cartridges are also compatible with the Gillette3 and Mach3 Turbo handles.Give us a call at (800) 445-5388 if you have any other questions about how to use your Gillette cartridges.