Thank you for sharing your experience with the Fusion5 Blade Refills. We’re truly sorry to hear that the quality of the blades has not met your expectations and that you’ve experienced discomfort after only a few uses. Your satisfaction is very important to us, and we understand how frustrating it can be when a product you rely on does not perform as it should. We would appreciate the opportunity to address your concerns and work towards a solution. Please reach out to us at (800) 445-5388 so we can assist you further. Thank you for bringing this to our attention, and we hope to hear from you soon!

Ritts, we realize that in order to get that sharp look you know and love, you'll need a sharp blade. We crafted these razors to be the tools for the job, so be assured this isn't what we expect, and we're sorry. Since you've used these in the past, and know what they're about, we ask that you give us a call at 800-445-5388 so we can make a report to our Quality Team and help.

We're sorry to hear this, DJ, and want to assure you that we have many quality checks to ensure you get a smooth shave with ease. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 445-5388.