The quality of your shave is important to us so we use top-grade steel and an enhancive coating to ensure your Fusion5 blades cut better and last longer. If they're feeling dull, we first suggest using warm water and a pre-shave of your choice to soften the hair and make it easier to cut. 30 days is our goal so we'd love to hear from you directly about your experience. At your leisure, call us at 800-445-5388.

Quality has always been at the forefront of everything we do, so we're sorry to hear that one of our loyal users didn't get the same quality blades that you have come to know, love, and trust over the years. This isn't something we take lightly, and we'd like to learn more about what's going on so we can help. Please call us at 800-445-5388.

We're very sorry to hear about this. We suggest reaching out to Sam's Club to share more about your experience. They can be reached by dialing 1-888-746-7726.