Quality is at the heart of what we do, so we're sorry that your recent Fusion5 blades aren't the quality that you have come to know and love over the years. We use top-grade steel and a special coating to ensure they not only last longer, but cut better as well, so we're very sorry to hear about your experience. While we're sure you know this, use warm water and a shave prep. This combination will help soften the hairs and make them easier to cut. We'd love to learn more about your experiences, so please call us at 800-445-5388.

As you can imagine, we want you to experience the most value with our Gillette Fusion5 Blades. We crafted these blades with top-grade steel and an special coating to make your blades cut better and last longer, so this is very unusual since we expect each cartridge to last around a months worth of shaves. However, it can vary depending on factors such as what you're using it for and how you shave. For the best results, trim your hair down first and always use warm water and a pre-shave. This softens it up and makes it easier to cut. Your experience is important to us, Paul, and we'd love to hear from you about this. When you have a moment, please give us a call at 800-445-5388.