We know how important a premium shave is, so we're sorry that you're not getting the experience we expect you to have. While we sure you know this, we suggest trimming your hair down first, and use warm water and a shave prep to make it softer and easier to cut. When shaving, shave against the grain. This leads to even smoother results. We want to help get you the shave you deserve, so please call us at 800-445-5388 so we can assist you with this.

June, thank you so much for using Gillette. We're sorry that using a 2-bladed razor wasn't enough for you. Luckily, we still have our Mach3 Razor which is a 3-bladed razor. We'd like to tell you more about it, and pass your feedback along to our team. We can be reached at 800-445-5388.