Oh no – I'm so sorry to hear two of your cleaners were broken. Know this does not meet our high standards. So we can best assist, give us a call at 1-800-558-5252. We're happy to take your call Monday through Friday from 8 AM to 4 PM CT. Or, you can email us by visiting Pledge.com and clicking "Contact Us" at the bottom. Your reference number is 019982886A. – Brooklyn, SC Johnson Consumer Care

I'm sorry to hear of your experience. Know your feedback is appreciated. And so we can best assist, please give us a ring at 1-800-558-5252. We're happy to chat Monday through Friday between the hours of 8 AM and 5 PM CT. Or, we can be reached by email – visit Pledge.com and click "Contact Us" at the bottom. Your reference number is 020069059A. – Brooklyn, SC Johnson Consumer Care