Hello, Melody. Thanks for reaching out to us. We’re sorry to hear that your drains didn’t clear after using two bottles of Liquid Plumr. One of the most common causes of a clogged drain is the accumulation of hair and grease, and our product normally is both fast and effective in dissolving this combination. It’s possible that your drain contained enough grease and other matter that even Liquid Plumr was unable to clear it. Unfortunately, no drain opener can solve all drain problems. There are times when only the services of a plumber can remedy a badly clogged drain. We are certain that regular use of our Liquid Plumr will keep your drain in good condition. If you have any other questions please call us at 1-800-227-1860. Please provide reference number 170530-000618 for swift assistance. Thank you!