We appreciate hearing you loved our ToiletWand and are sorry the scrubbing heads didn't stay together. We understand your disappointment and want to share that we've recently made improvements. So we may lend a helping hand, please call us at 800-227-1860 and mention reference number 230109-000754. We hope to assist you soon. Ashlee from The Clorox Team

Thanks for letting us know about this. We're saddened to hear that our Clorox ToiletWand System didn't hold together for your cleaning task as it previously did, and we want to get you back on track. Please give us a call at 800-227-1860 and reference this number: 201223-000855. We hope to talk to you soon.

Hi, and thank you for your feedback on our Clorox Disinfecting Toilet Wand. We're sorry to hear that the pads didn't stay together as expected, and we'd love to turn this experience around for you. Please reach out to us at 800-227-1860 and mention reference number 210114-000172. Hope to speak with you soon.

Hey there. Thanks for being a long-time fan. Hearing that our Toilet Wand Refills didn't allow you to get the job done is upsetting and we'd like to say we're sorry. We'd like the chance to regain your trust. Please reach out to our team at 800-227-1860, be sure to mention reference number 210323-000602. Talk to you soon.