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Customer reviews for Clorox ToiletWand Toilet Bowl Cleaner Kit, 1 ToiletWand + 36 Refills for
Clorox ToiletWand Toilet Bowl Cleaner Kit, 1 ToiletWand + 36 Refills

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Showing 2,271-2,280 of 5,111 reviews
Jan 2, 2022
BREE01
2 out of 5 stars review

I use to love this product!

Been using the toilet wand for years, for the past few months I noticed the pad coming off the clip into my toilet. It very unpleasant to fish the pads out of my toilet. What happened? Very disappointed! I want the original product to come back please!

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Bree, we appreciate you sharing this with us. We're sorry to learn that our ToiletWand Refills didn't stay connected to the handle, and we'd love to help out with this. So we may, please connect with us at 800-227-1860 and mention reference number 20104-001112. Looking forward to speaking with you.

Jul 9, 2021
lary1234
3 out of 5 stars review

Sponge falls off during use

[This review was collected as part of a promotion.] I like the idea of this product. However, when using the wand the sponge falls apart while cleaning the toilet. If that issue was solved to where the sponge would not come apart I would definitely recommend this product.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
Jul 25, 2022
ardianao
5 out of 5 stars review

Clorox toilet wand

[This review was collected as part of a promotion.] Super easy to set up and use. This makes cleaning your toilet so easy. It does a great job scrubbing and it moves easily around the toilet. It smells really fresh. I will definitely be purchasing the refills.

Review from influenster.com
Helpful?69WNS0SXQ6SM4460030814
Jun 24, 2021
Diane D
1 out of 5 stars review

No longer a good product

I have been using the Clorox ToiletWand for a long time, however just recently, the refills are not manufactured well. The glue used to hold the scrubber to the wand is not strong and the scrubber falls into the toilet. This is just unacceptable. I thought I got a bad batch, but the last box purchased was the same. I see other complaints. Obviously Clorox knows there is a problem, but doesn't seem to care. I'll be switching brands.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Hello, Diane. Thanks for your loyalty. We don't like hearing that the pads on our ToiletWand System didn't stay in place as expected. We'd hope you'll allow us to make it up to you. Please give us a call at 800-227-1860 and provide reference number 210625-000179. Talk to you soon.

Jul 23, 2022
teresawce94
5 out of 5 stars review

Easy Peasy

[This review was collected as part of a promotion.] This product was exactly what I needed!!! Trying it out straight out the box I realized I need one for all my bathrooms it’s convenient and the cleaning power is awesome definitely will buy more this product exceeded my expectations, my toilet bowl was sparkling

Review from influenster.com
Helpful?69WNS0SXQ6SM4460030814
Feb 19, 2021
BnGnGsgrnny
3 out of 5 stars review

Where is The Storage Container..??

As I read the info about these bowl cleaners, I too believed the “Cleaning System” mentioned would just automatically contain the brush holder, since, well there IS a BRUSH! I’d bought the kit thinking it couldn’t be as bad as the previous set I’d been using, which ALWAYS came apart in the bowl! My biggest complaint about BOTH systems - I couldn’t find a way to contact the companies to ask questions OR complain! THIS is the first time I’ve actually SEEN the reviews AND responses regarding CLOROX’ failure to add the storage for the included brush! Often these days, I’ve found that many businesses make ‘contact’ far more difficult than ever. I must say, I am pleasantly surprised by the number of consumers (who DO help pay the salaries of the company doing business) were as surprised & perplexed by this particular toilet bowl cleaning system. While I have liked Clorox Refills far more than the previous, it is just SO aggravating, not to mention, OFFENSIVE to have to ASK for what should have been included in this ‘set’ (can’t really call it a ‘KIT’ if it doesn’t have the necessary supplies to USE it, right?!) when having to clean a toilet is not something one would really WANT to argue & complain about with the business providing products to make this less of a chore. My HOPE - CLOROX, PLEASE FIX THIS ISSUE! I’ve had to use the ‘Mr. What’s-is-name’ holder for the refill heads, but the storage for the brush is too small for the handle & brush, which (when waiting for the sponge to dry in the space provided by “MC’) leaves a wet, blue mess on the bathroom tile. Just ONE MORE place to keep clean! THAT, & the lack of a place to store the brush are my only complaints. Thankfully, these heads have not begun coming apart while using them! My GUESS - when Clorox makes their ‘new & improved’ - THEN they’ll begin breaking up on me! It’s just the way it is for me! I would recommend this product (THO I was NOT awarded a ‘sample product’ in exchange for anything as many others seem to be!), BUT I would surely tell friends to buy ONLY the KIT/SET/whatever it’s called, INCLUDING a brush caddy! Wish I could have simply left a positive review of how well this product actually works! I mean, the handle DOES detach the used brush on the FIRST press of the detach button! NEVER worked with the OTHER guys! 8{ TY for your time.

Helpful?69WNS0SXQ6SM4460030814
Jun 6, 2021
MB2021
2 out of 5 stars review

Coming Apart

I've been buying these for years. This was the only box left when I went to the store. I needed them so I bought it. They fall apart at the attachment segment. I can use them, but it's difficult to clean the toilet with the cleaning head flopping around. I hope this was an anomaly as I find this product to generally be affective and convenient.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

We appreciate your feedback, and being a loyal fan. We're deeply saddened to learn your ToiletWand Disinfecting Refills are performing like this. We expect much better for our fans, and ask that you give us a ring at 800-227-1860 referencing number 210607-001159. Can't wait for your call.

Sep 19, 2020
DanDMan
3 out of 5 stars review

Quality has digressed

I have been using the ToiletWand for years but only recently have found that the pad, once wet, tends to separate and almost detach at the plastic base and I would hate having to retrieve once in the water. I have seen this with my last 3 purchases. What has happened to the quality of this product?

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
Feb 22, 2023
imitating
1 out of 5 stars review

I have to agree on degraded quality.

I remember the first time I bought this product years ago. It was brand new at the time and it worked impressively well. The past few years though, the scrubby pad is both difficult to remove from the base and the cleaning pad itself comes off too easily (almost falling in the toilet most times). Reading the reviews here reminded me why I had previously decided not to purchase another refill pack. Such a disappointment for a once previously great product. I would recommend you look elsewhere for toilet cleaning needs until reviews start to show that something has changed for the better.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Thanks for sharing your honest feedback about our ToiletWand. We appreciate your loyalty and are so sorry the scrubbing pads weren't in working order. Quality is important to us, and we can assure you that we're working to steer things in a better direction. Meanwhile, we want to help and ask that you reach out to us at 800-227-1860 and mention reference number 230222-000542. We hope you'll connect with us soon.

Jul 1, 2021
ZH001
1 out of 5 stars review

Scrubbers fall apart!!

The last few refills I have purchased fall apart. At first I thought it was a bad box, but subsequent purchases of this product continue to fall apart during use. It is disappointing when a good product from a trusted brand is rendered useless by the manufacturer. Time to shop for an alternate product. I won’t be buying any more Clorox ToiletWand refills.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Thanks for reaching out to us. We're sorry to hear that out ToiletWand Refills weren't as sturdy as you experienced in the past. We value quality, and we hope you'll allow us to make this right. Please give us a call at 800-227-1860 and have reference number 210701-000342 handy. Hope to hear from you soon.