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Customer reviews for Clorox ToiletWand Toilet Bowl Cleaner Kit, 1 ToiletWand + 36 Refills for
Clorox ToiletWand Toilet Bowl Cleaner Kit, 1 ToiletWand + 36 Refills

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Showing 2,101-2,110 of 5,111 reviews
Aug 19, 2021
Neko
1 out of 5 stars review

Falls apart

I have used this product for at least the last two years and loved up until recently. Now the head comes apart from the wand way too easily. I even had to fish it out of the toilet once as it completely separated from the wand. I am very disappointed in this product now. I use to tell everyone about it.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Thank you for sharing your recent experience with our ToiletWand Refills. We truly appreciate you being a loyal fan, and we're sorry they've had trouble holding together as we expect. So we can get you back on track, please give us a call at 800-227-1860 with reference number 210823-000641. We hope to hear from you soon.

Sep 22, 2021
Monroe80
1 out of 5 stars review

Fall apart everytime now.

[This review was collected as part of a promotion.] I used to love using these. They made cleaning the toilet quick and easy without having a nasty toilet brush. Now they are falling apart everytime I use them. I’ve had to reach in the toilet a couple of times now because they have come completely apart and I wasn’t even scrubbing that hard or long for them to do that.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Thanks for sharing this review. We expect better for our loyal fans, and we’re sorry to learn our ToiletWand System pads had difficulties holding together when wet. Our team pays close attention to all feedback and is here to assist you. Please give us a call at 800-227-1860 with the reference number 210922-000899. We look forward to speaking with you further.

Apr 1, 2021
Sarah K
2 out of 5 stars review

Faulty refills

[This review was collected as part of a promotion.] I am a loyal Clorox customer, and I am typically a particularly huge fan of the toilet wand system. However, my last few refill purchases have been extremely disappointing. The construction of the cleaning pad has been very weak and they fall off with basically no force or effort. I would normally recommend this product but cannot do so with the current quality of construction.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

We appreciate you being a loyal Clorox fan, Sarah. It saddens us to hear that our Toilet Wand System didn't hold together for you, and we'd love to turn this situation around for you. When you have a moment, please connect with us at 800-227-1860 and mention reference number 210401-000149. Looking forward to speaking with you.

Mar 12, 2021
Natakae
1 out of 5 stars review

Falls apart

[This review was collected as part of a promotion.] I bought this for frequent toilet cleaning in an area with very hard water. The plastic separates from the scrubber almost immediately and the only way to make use of the product is to get a glove and use my hand. Totally defeats the point! It would clean great if it would stay together as the cleaning agent seems to be good. Very disappointed.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

We appreciate you sharing your review with us. We're sorry to learn that your Toilet Wand Heads separated while you were cleaning. So that we may address your concerns, please connect with us at 800-227-1860 and mention reference number 210312-000846. We're eagerly awaiting your call.

Sep 30, 2021
Linnys
1 out of 5 stars review

Falls apart!!!

The brush part of the toilet wand rips. I don’t want to be sticking my hand in that water. I have a cleaning lady come and I told her what happened and she said it’s happening to all of her customers now. I don’t have the box anymore but I put the number that was on the individual package.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Thank you for allowing us the opportunity to address the quality issues you've experienced with our ToiletWand System. We're so sorry to hear the pads aren't holding together as anticipated, and we'd like the chance to make it up to you. Please give us a call at 800-227-1860 with reference number 211001-000493. We hope to get you back on track soon.

Mar 6, 2020
tx_momma
4 out of 5 stars review

These do a decent job and well continue to use them. I do feel that I still need an additional bowl cleanser to really get up under the rim that I scrub with this devise. I love that at no time am I touching the part of the wand that is wet and dirty and that it goes into the trash rather than hanging out.

Review from influenster.com
Helpful?69WNS0SXQ6SM4460030814
Jul 4, 2021
Lisa192
1 out of 5 stars review

Refills fall apart

[This review was collected as part of a promotion.] I've used the Clorox Toilet Wand and refills for years and the last several months, I've purchased the refills and they are not the same! As soon as they are wet, they fall apart. Have you changed glue? Manufacturer? Change back!!! These refills are awful.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Hi there, Lisa. We're saddened to learn that our Clorox ToiletWand Refills didn't hold together as expected, and we want to help. Please link up with a member of our team at 800-227-1860 and reference this number: 210706-001036. Talk to you soon.

Aug 2, 2022
miss_jlo
4 out of 5 stars review

Almost perfect

[This review was collected as part of a promotion.] I think this product is great! I’ve used it on two different toilets. I think the amount of cleanser that comes out of one pad is just the right amount, and gives you a really good lather. And I love that the pad is thin enough to get under the rim of the toilet, compared to your typical toilet brush which is round and might not get a very close clean underneath the rim. The only thing I would say would make this better is if the pad was a little coarser or firmer so that it would do a better job on hard water stains. I put some muscle behind it and there was still some hard water stains left behind. But other than that, this is great. I love the fact that it’s disposable so it doesn’t just hang around after you’re done and the ease of unlocking the pad into the trashcan is awesome!

Review from influenster.com
Helpful?69WNS0SXQ6SM4460030814
Mar 15, 2020
Laurie G
3 out of 5 stars review

Normal would rate a 5 but......

[This review was collected as part of a promotion.] I always use these toilet wands in my toilets when cleaning and typically love them but the last refill batch I bought fell apart and they separated between the sponges. Then the one layer falls into the toilet and needs to be fished out so it doesn't go down the toilet when flushed.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
May 6, 2015
RLP627
5 out of 5 stars review

Easy to Use

[This review was collected as part of a promotion.] I do not like when people walk into my bathroom and see a toilet scrub brush so this is great because it is not as yucky looking and it's so easy to use. Once you are done just press the button to dispose of the used scrubber into the trash and you're done. My kids could even use this to help with chores.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814