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Customer reviews for Clorox ToiletWand Toilet Bowl Cleaner Kit, 1 ToiletWand + 36 Refills for
Clorox ToiletWand Toilet Bowl Cleaner Kit, 1 ToiletWand + 36 Refills

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Showing 1,191-1,200 of 5,111 reviews
Aug 2, 2021
ChefChels
1 out of 5 stars review

Cleaning pads falls off easily

[This review was collected as part of a promotion.] Looks like I’m not the only one. P&G unfortunately this is a major problem for all consumers. I now have a stopped up toilet because within minutes the pod fell off into my toilet and now is clogging things up. Please fix this issue. Great concept but the quality is terrible.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Thank you for sharing your experience. We're sorry to learn our ToiletWand Refill pads aren't holding together as expected, and we'd be more than happy to make it right. At your convenience, we can be reached by dialing 800-227-1860 and can quickly access this exchange using reference number 210803-000360. We hope to hear from you soon.

Sep 27, 2013
Coppercat17
5 out of 5 stars review

LOVE This

[This review was collected as part of a promotion.] This product makes toilet cleaning not so horrible! I have always hated using that nasty, stinky old brush over and over to clean my bowl. Then the thought of it sitting next to my nice clean toilet in my nice clean bathroom was just GROSS! This system keeps the toilet clean and you don't have to worry about that nasty brush sitting right there and what type of bacteria it could be spreading. THANK YOU CLOROX!

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
Mar 26, 2021
AshleyM5
1 out of 5 stars review

What happened??? New ones are HORRIBLE.

[This review was collected as part of a promotion.] I have used these for years and they were great... what happened? The last few boxes I have gotten are absolutely terrible. As soon as they hit the water they break apart. The sponge part comes off the round plastic piece. I just had one come off and couldn't get it out of the toilet. It got lodged and the more I tried to get it out, the further down it went. I ended up just flushing and now I'm worried I'm going to get a clog. Anyway, I'm going to switch to something else unless the quality improves. These are useless.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Thanks for calling this out, Ashely. We're so sorry to hear our Toilet Wand Refills didn't hold up for the task, and we want to turn this around. Please give us a ring at 800-227-1860 and provide reference number 210331-000120. Talk to you soon.

Oct 21, 2022
Lorena26
1 out of 5 stars review

Falls apart

I’ve used these for years, they were convenient but now they fall apart!!! Only cleaning one toilet causes the pad to rip apart. I thought it was just a fluke, but every single one does the same thing!!! Such a shame, I will not be buying them again . There should be the option to upload a picture because I took a picture of this garbage to tell you guys how terrible this product has become.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Lorena, thanks for sharing your experience with our ToiletWand. We're sorry to hear you had to deal with the scrubbing pad coming apart, and we'd like to turn things around for you. Please reach out to us at 800-227-1860 and mention reference number 221024-000968. We look forward to assisting you.

Aug 9, 2022
so_amazingamy
5 out of 5 stars review

Clorox Toilet Wand System starter kit

[This review was collected as part of a promotion.] I absolutely loved how clean and fresh smelling the Clorox Toilet Wand System starter kit left my bathroom. It was really convenient to use . I highly recommend this product … “I received this product for free from Influenster and brand in exchange for my honest review .

Review from influenster.com
Helpful?69WNS0SXQ6SM4460030814
May 30, 2021
Janner613
1 out of 5 stars review

Toilet wand pads

[This review was collected as part of a promotion.] I do use these toilet lines for years the last two boxes I bought fall apart the minute you put them in the water I’m thoroughly disgusted and I can’t return the product and so now I’m out two boxes of the pads

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

We appreciate your loyalty and thank you for bringing this to our attention. We're sorry to hear our Clorox Disinfecting ToiletWand Refills didn't last as long as you expected, and we'd be glad to make this up to you. Please give us a ring at 800-227-1860 and mention reference number 210607-001069. Hope to talk soon.

Jan 18, 2017
kmdvail
1 out of 5 stars review

did the refills change?

[This review was collected as part of a promotion.] I have a toilet wand that I purchased a couple years ago. I recently bought refills and they no longer fit on the wand. The piece that connects into the bottom of the wand is too big. I thought this may have been a fluke, so I bought another set of refills. Same issue. Did the refills change/wand change? Disappointed.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from Clorox Consumer Services

Hello there! We're sorry to hear that the Clorox Toilet Wand refill heads aren't attaching to your Toilet Wand. We don't expect this to happen and would like to help! So we can chat more with you, please call us at 1-800-227-1860 Monday to Friday, 9:00 - 5:30 EST. For swift assistance, please provide reference number 170119-000554 to our representative. We look forward to your call!

Sep 5, 2020
Betty homemaker
1 out of 5 stars review

refills are rubbush

[This review was collected as part of a promotion.] I am experiencing the same issues.. i have been a huge fan for 8 years, easily 8, now the spnge disintegrates off the disc after the first swish .. completely falls off the plastic disc ... i was hoping it was a bad batch the class two refills... code TW 20 124 03:13 D3... please correct the issue..

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Hello, and thank you for sharing your feedback. We're sorry to learn this was your experience with our Clorox Toilet Wand. We expect the best for you and want the chance to make things better. Please connect with us directly at 800-227-1860 and mention reference number 200915-000871. We look forward to your call.

Jun 4, 2024
Lady
1 out of 5 stars review

Stay away!

This product is horrible. The pad is barely glued to the tab that goes in the handle. Scrubbing bubbles is so much sturdier. I can't get even one pass in the toilet bowl before it falls off. Every single time. Now I have a giant box over half full that just angers me everytime I clean.

Helpful?69WNS0SXQ6SM4460030814
reply from Clorox Brand

Hello there, and thanks for telling us this happened. We're disappointed to know that we let you down in that our Toiletwand Refills didn't stay attached, and we'd love the chance to turn this around. Please call us at 800-227-1860 and refer to this number: 240605-000175. Talk to you soon. Jeffery from The Clorox Team

Apr 1, 2021
Sarah K
2 out of 5 stars review

Faulty refills

[This review was collected as part of a promotion.] I am a loyal Clorox customer, and I am typically a particularly huge fan of the toilet wand system. However, my last few refill purchases have been extremely disappointing. The construction of the cleaning pad has been very weak and they fall off with basically no force or effort. I would normally recommend this product but cannot do so with the current quality of construction.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

We appreciate you being a loyal Clorox fan, Sarah. It saddens us to hear that our Toilet Wand System didn't hold together for you, and we'd love to turn this situation around for you. When you have a moment, please connect with us at 800-227-1860 and mention reference number 210401-000149. Looking forward to speaking with you.