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Customer reviews for Clorox ToiletWand Toilet Bowl Cleaner Kit, 1 ToiletWand + 36 Refills for
Clorox ToiletWand Toilet Bowl Cleaner Kit, 1 ToiletWand + 36 Refills

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Showing 1,121-1,130 of 5,111 reviews
Jul 16, 2022
Jmarie
1 out of 5 stars review

Falls apart

Before covid this was a great product. After covid hit, the quality was really bad. The cleaning pads fall apart before you’re halfway done cleaning the bowl. I kept thinking maybe quality would come back but it hasn’t. Won’t be buying anymore. It’s a shame. Used to be a great product

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Thanks for sharing your experience with us, Jmarie. We're sorry to learn our the pad of our ToiletWand didn't stay connected to the handle, and we'd like the chance to turn things around for you. Please reach out to us directly at 800-227-1860 and mention reference number 220718-000945. We hope you'll connect with us soon.

Jan 10, 2021
BusyTeacher
1 out of 5 stars review

Very Disappointed!

I purchased a Clorox Wand with 36 refills hoping it would make toilet cleaning fast and easy. The first pad came out of the package barely attached to the plastic disc that clicks into the handle. I tried another one and it fell off right after it got wet! I hope Sam’s and/or Clorox will make good on this disappointment!

Helpful?69WNS0SXQ6SM4460030814
reply from Supplier Response

Hello, and thank you for giving our Clorox Toilet Wand Cleaning System a try. We're sorry to learn that the pad didn't stay attached to the handle, and we'd like the chance to turn this experience around for you. Please reach out to us at 800-227-1860 and mention reference number 210112-000627. Looking forward to speaking with you. Monique from The Clorox Team

May 14, 2021
Mad of hell
1 out of 5 stars review

Low Quality Product- Very Disappointed

I have been using the toilet cleaning wand for years and I have definitely noticed a decrease in the quality of the cleaning scrubber. It falls apart as soon I get it wet and I haven't even starting scrubbing yet! Ms. CFO -Save money another way- you need to improve this product! ITs a total waste of my money.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Thank you for being a loyal fan and letting us know about this. We're sorry to discover that our ToiletWand Refills didn't stay together before use. We always expect better for our fans, and we're eager to make this right. We'd like you to reach out to us at 800-227-1860 and please mention reference number 210517-000678. We look forward to hearing from you.

May 3, 2020
momoffour
2 out of 5 stars review

Fall apart as soon as they get wet

The company had to have changed the manufacturing plant where these are made because they fall apart as soon as you wet it and start scrubbing the toilet. They foam up a lot which is great but you have to fish out the sponge that fell off its plastic knob out of the toilet bowl. What a drag. Mind you, keep the foam in the toilet and under the rim for at least 10 minutes for the chemicals to kill germs, don't just scrub and flush. You have to let it sit. I had read the previous reviews of the brush heads falling apart and hoped I didn't get a box of duds but I did! Poor quality! What a shame Clorox!!!!

Helpful?69WNS0SXQ6SM4460030814
reply from Clorox Brand

Hey there. Thank you for your post. We're sorry to hear that your Clorox Toilet Wand System didn't hold up as well as expected. We strive to provide you with the best and want to turn this experience around for you. Please give us a call at 800-227-1860 and mention reference number 201106-001061. Our team awaits your call. Monique from The Clorox Team

Jun 14, 2021
Sam 1
1 out of 5 stars review

these use to be great, no stars here

I found an old pad for the toilet wand back in the cupboard and compared it to the ones I recently purchased and there is no comparison. The pads from years ago were so much bigger and stronger. The ones I recently purchased immediately fall apart when they hit the toilet bowl water. Why do companies cut corners and produce a cheap product that eventually no one will purchase? Never buying again!!!!!!! Waste of money!

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Thanks for sharing your valued feedback, Sam. Hearing that you weren't pleased with the quality of our ToiletWand Refills isn't something we like to hear, and we'd like to apologize. We hope you'll give us the opportunity to make this up to you. At your convenience please give us a call at 800-227-1860 and provide a reference number 210615-000308. We hope to hear from you soon.

May 29, 2020
Palmbear
1 out of 5 stars review

Non functional

[This review was collected as part of a promotion.] I have been buying these for A fee years and loved them. Recently I have had problems last 2 boxes have fallen apart either right away or as soon as they hit the water. Definitely a manufacturing defect. Thought first box was a fluke. Now this box also?

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Hello, and thank you for sharing your review. We're sorry to hear this happened with our Clorox Toilet Wand, and our team is here to help. Please get in touch with us at 800-227-1860 and mention reference number 200605-000736. Talk to you soon.

Jul 24, 2020
Melissa Mac
2 out of 5 stars review

Used to be good

I have used these toilet wands for about 2 years now. These have always been great, and effective. The most recent box I purchased .... The scrubber falls apart before I can even get the complete toilet bowl clean. I don't know what changed, but I no longer am happy with this product.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Hi, Melissa. Thank you for sharing your feedback. We're sorry to hear that our Clorox Toilet Wand fell apart, and we'd love to make this right. Please give us a call at 800-227-1860 and mention reference number 200724-000101. Hope to hear from you soon.

Aug 5, 2022
karalinak_4108
4 out of 5 stars review

Clean well.

[This review was collected as part of a promotion.] I received this kit from Influenster and Clorox for free. Very easy to setup. The wand is long enough and the sponge clean very well and easily reach the hiding spots. The blue color don't stain. The toilet looks and smell clean. After just 1 use the color is gone but the sponge still good. The floor mount kit have a place for the wand but you can't put it with the sponge on. I wish you can. I don't think I will buy this kit or replacement. We have 3 toilets and I clean them everyday. Have to stay with my old way cleaning.

Review from influenster.com
Helpful?69WNS0SXQ6SM4460030814
Jul 2, 2020
MCOLUMBUS
1 out of 5 stars review

Poor Quality

I have been using this product for a few years now. I loved this product until recently. The last pack I bought is awful quality the pad falls off as soon as begin to clean and then it falls off and I’m left trying to retrieve it. This is beyond frustrating. I think I am going to have to switch to a different brand.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from Clorox Team

Hello, and thanks for being a loyal fan. We're sorry to hear that our ToiletWand® System didn't hold up as expected, and we'd love the opportunity to help. To do so, please reach out to us at 800-227-1860 and mention reference number 200707-000502. We're looking forward to hearing from you soon

Jun 4, 2021
rm23956
2 out of 5 stars review

Used to be good

I have used this product for several years, but as several other reviewers have stated, even before you start to use the pad it starts to separate from the plastic holder. This started happening two packages ago, and I figured it was just a fluke, but the newest package is the same way. Not a fan of fishing these out of the toilet, so I'll be going back to the old brush and toilet bowl cleaner.

Review from clorox.com
Helpful?69WNS0SXQ6SM4460030814
reply from The Clorox Team

Thank you for sharing this with us, and we're saddened to learn of your disappointment in our Clorox ToiletWand Refills coming apart. We'd like the opportunity to turn things around for you, and ask you please get in touch with us at 800-227-1860 mentioning reference number 210608-000698. We hope you'll give us a call.