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Customer reviews for Clorox ToiletWand Toilet Bowl Cleaner Kit, 1 ToiletWand + 36 Refills for
Clorox ToiletWand Toilet Bowl Cleaner Kit, 1 ToiletWand + 36 Refills

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Showing 1,031-1,040 of 5,111 reviews
Jan 18, 2021
SusieQ
1 out of 5 stars review

Pad separates from the plastic connector Ugh!

Have used this item for years with no problem. This most recent box is worthless. With very little scrubbing the cleaning pad breaks away from the plastic connector which connects to the wand. Ugh! So disappointing to see the quality go down like this.

Helpful?69WNS0SXQ6SM4460030814
reply from Clorox Brand

Thanks for connecting with us, Susie. We're sorry to hear that our Clorox ToiletWand Refills didn't hold up to the task, and we want to make this up to you. Please give us a call at 800-227-1860 and reference this number: 210119-000772. Talk to you soon. Jeffery from The Clorox Team

Sep 19, 2022
KimL
1 out of 5 stars review

Most pucks come apart almost instantly

I started buying these when they first came out through Sam’s, but the quality has been declining dramatically since that first box. The last box I bought the pucks separate from their base and fall apart with almost no pressure applied. How can you clean the toilet without at least rubbing a little bit with the puck. I’m not talking bionic man pressure, I’m just talking normal pressure to clean a toilet. They are a complete waste of money at this point. I won’t buy them again!

Helpful?69WNS0SXQ6SM4460030814
reply from Supplier Response

Kim, thanks for your review of our ToiletWand. We appreciate your loyalty and are sorry the pads didn't stay together for you. We've made improvements recently, and we want to provide a better experience. Please call us at 800-227-1860 and mention reference number 221018-000493. We hope to get you back on track soon. Ashlee from The Clorox Team

Dec 7, 2020
RJRe
4 out of 5 stars review

Could be improved

I bought these as refills. Under reviews Folks are upset 'cause there is no "caddy" and although it IS Not listed in the contents, the Folks in Sam's Club's tech department need to scrub the banner lower in the discription that says "Starter Set includes Caddy". Whew. Now about my review. These do clean well,but they also disintegrate pretty quickly,I think they sould last a little while longer b4 falling apart. I have not had the refill Head part the wand while in use, however. These need a little more work.

Helpful?69WNS0SXQ6SM4460030814
Oct 13, 2021
rvb
3 out of 5 stars review

Disappointed!

I have been buying & using these Clorox Wand refills for several years. I used to love the quality & ease of use. HOWEVER...the refills now fall apart & separate from the wand as soon as they get wet in the toilet scrubbing process. I have had to fish several from the bottom of the toilet bowl. Not sure I can continue using with this inconvenience.

Helpful?69WNS0SXQ6SM4460030814
Mar 11, 2022
Kakora
2 out of 5 stars review

junk

loved these when they first came out--well made scrubby pads, didn't fall apart.now they are thin and poorly made. The idea of using these is so you don't put your hands in the bowel--but as soon as these get wet, they fall apart and you still have to pick it out. Cleans well but poorly manufactured.

Helpful?69WNS0SXQ6SM4460030814
reply from Clorox Brand

We appreciate your review and are sorry our ToiletWand pads didn't hold together in the way you experienced before. We're grateful for the love and want to get you back on track. Would you please give us a call to discuss? We're at 800-227-1860, and your reference number is 220315-000202. We hope to speak with you soon. Ashlee from The Clorox Team

Feb 21, 2022
RC
1 out of 5 stars review

Used to be a quality product, but no more.

The decision to use a poor quality adhesive for the scrubbing attachment has made this product garbage. I’d honestly give it zero stars if I could. Use this product for several years and will not buy it again. Tired of fishing lightly used scrubbers out of the toilet bowl. Good luck Clorox, I’m done.

Helpful?69WNS0SXQ6SM4460030814
reply from Clorox Brand

We saw your review and appreciate your loyalty to our ToiletWand throughout the years. We're sorry the pads came off the wand recently, and we understand your frustration. We'd love to get back on track with you and ask that you please call 800-227-1860 and share reference number 220222-000537. We hope you'll call soon. Ashlee from The Clorox Team

Jul 19, 2021
Heather
1 out of 5 stars review

They changed the design.

I used to love using these at work and was excited when I realized Sam's sells them.. but these cleaning sponges are BAD. These are thin and cheaply made; they fall apart ridiculously fast - you'd get a faster/better job done with a dollar store bristle wand. These are basically garbage, unless you think fishing these loose pads out of your bowl sounds like a good time. Side note: this doesn't come with the wand/storage holder, so be prepared to figure out buying one separately or find some old bin to toss it all in so you don't drip toilet water everywhere.

Helpful?69WNS0SXQ6SM4460030814
reply from Clorox Brand

Hi there, and thanks for letting us know about this. We're sorry to hear that our Clorox ToiletWand Refills didn't hold together as intended, and we want to help. Please give our team a call at 800-227-1860 and reference this number: 210720-000349. We hope to talk to you soon. Jeffery from The Clorox Team

Oct 8, 2021
BreeZ
1 out of 5 stars review

Buyers beware

This product is now horrible. I just go use it all the time, but this time I notice the box changed and so did the quality. The scrubbing pat immediately falls off the plastic part once it hits the water. So you end up having to fish for your pat before it slides in further and end up clogging your drain. Them trying to save money may cost your more. Now I’m going to find a new brand with better quality even if it cost a little more.

Helpful?69WNS0SXQ6SM4460030814
reply from Clorox Brand

Thank you for being a dedicated fan and making us aware of your recent experience with our ToiletWand Refills. We want the best for you, so we're sorry the pads came off while wet. We're eager to get back on the right track with you and ask that you please call us at 800-227-1860 and provide this reference number: 211008-000050. We hope to hear from you soon. Ashlee from The Clorox Team

Apr 3, 2022
Bigblue22
3 out of 5 stars review

Box in store 2022 has no holder caddy

My husband bought this because we use these. But the box in Sams in our area in 2022 has no holder caddy. The box doesn’t say it has one but obviously online people are getting duped. Are we supposed to lay this and the refill tabs on the floor? Do we put the dirty wand in the cabinet with our towels? This is ridiculous. I used to love the scrubbers but now they start falling off their attached base in a few seconds like the glue is bad. This used to not happen. Clorox just fix it instead of telling us to call you over and over.

Helpful?69WNS0SXQ6SM4460030814
Oct 8, 2021
Disappointed
1 out of 5 stars review

Not that great anymore

I don’t know what happened these, but they used to be awesome! I bought a big box about a year ago and, as others have mentioned, they tend to fall away from the plastic part and it makes it really hard for them to be very useful. Has anyone bought them more recently and had a good batch?

Helpful?69WNS0SXQ6SM4460030814
reply from Supplier Response

We appreciate your comments as a loyal fan and are sorry our ToiletWand Refills separated from the wand. We want to bring back your confidence in us and ask that you please call 800-227-1860 and mention reference number 211008-000206. We're eager to assist you soon. Ashlee from The Clorox Team