Hi Sonu! We apologize for the disappointment you experienced with our new BelVita Energy Snack Bites Breakfast Biscuits Variety Pack and understand your concerns regarding the taste and appearance (undersize). Your feedback will be reported to our quality team for further review. Should you wish to speak with us directly, please call 855-536-6946. For online communication, you may contact us on Facebook or text us at 1-864-581-2463. Our team is available to assist you Monday through Friday, from 9 am to 6 pm ET. Kindly use S-15482784 when contacting us. Thank you for bringing this matter to our attention.

Hello Gayle! - We appreciate you taking the time to contact us! We are sorry that you were disappointed with your BELVITA BITES VARIETY PACK BISCUITS which did not meet expectations because the biscuits were FALLING APART/CRUMBLY. As always, your satisfaction is important to us. We would like to get this report to our Quality Team. Can you please give us a call at 1- 855-536-6946, or text us at 1-864-581-2463, so we can collect more information? We can be reached Monday through Friday 9 am to 6 pm ET. Please also use S-15012686 when contacting the team! Thanks!