Hi Cookie! We are extremely sorry about your less than desirable experience with our BelVita Bites Breakfast Biscuits Variety Pack, where the biscuits (cookies) did not taste good, which did not meet expectations. We would love to make this right - We will also report this to our quality team. If you want to speak with us, call 855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-15232446 when contacting the team! Thanks!

Hello Gayle! - We appreciate you taking the time to contact us! We are sorry that you were disappointed with your BELVITA BITES VARIETY PACK BISCUITS which did not meet expectations because the biscuits were FALLING APART/CRUMBLY. As always, your satisfaction is important to us. We would like to get this report to our Quality Team. Can you please give us a call at 1- 855-536-6946, or text us at 1-864-581-2463, so we can collect more information? We can be reached Monday through Friday 9 am to 6 pm ET. Please also use S-15012686 when contacting the team! Thanks!