Hello PattiAnn! Thank you for contacting us. We apologize for any inconvenience you experienced with your recent purchase of BelVita Bites Breakfast Biscuits Variety Pack. We strive to provide the best service possible, and it seems we missed the mark this time. If you have any further details about your experience or additional concerns, please let us know. We are committed to improving and ensuring your satisfaction. Thank you for giving us the opportunity to make things right. For further assistance, please contact us at 1-855-536-6946, or send a text to 1-864-581-2463, Monday through Friday, from 9 AM to 6 PM ET. Our customer service representatives are ready to help you. Kindly mention your case number S-15473833 during your communication.