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Customer reviews for Nilla Wafers Vanilla Wafer Cookies, 2pk., 15 oz. for
Nilla Wafers Vanilla Wafer Cookies, 2pk., 15 oz.
4.6 out of 5 stars
stars5,437 ratings1,055 reviews
  1. 5 stars82% (4,465)
  2. 4 stars7% (401)
  3. 3 stars4% (225)
  4. 2 stars2% (107)
  5. 1 star4% (239)

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Showing 971-980 of 1,055 reviews
Jan 12, 2023
Jamminj
2 out of 5 stars review

Verified Purchase

Very Thin Wafers

Very thin and half were broken or had an irregular shape. I will not buy these from Sams in bulk.

Helpful?74JS94H2HEO24400002918
reply from Mondelēz International Team

We are so sorry Jammin for your experience with our NILLA WAFERS. We would love to make this right - please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. We are available Monday through Friday 9 am to 6 pm ET. Please use S-13826934 when contacting the team! Thanks for contacting us!

Sep 30, 2023
Kay
3 out of 5 stars review

Verified Purchase

Average quality

Many of the cookies were stuck together and would not come apart without breaking.

Helpful?74JS94H2HEO24400002918
Mar 3, 2023
Don
1 out of 5 stars review

Stuck together, broken, mediocre flavor

Like lots of other reviewers, mine came mostly stuck together and they crumble when I try to break them apart. I bought them to eat, not for baking. Also they task a little stale and OK but not great - not as good as the product I remember.

Helpful?74JS94H2HEO24400002918
reply from Mondelēz International Team

Hi - We're so sorry to hear this! In order to better assist you, can you please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. We'd like to get this reported for you. Please use S-13933005 when contacting the team! Thanks!

Aug 4, 2023
Cher
1 out of 5 stars review

Gone down in quality

Nabisco used to always be the best brand of vanilla wafers to buy and worth the difference in price. But they are no longer any better than the less expensive ones. Wish they would come back with the original ones.

Helpful?74JS94H2HEO24400002918
reply from Mondelēz International Team

Cher, we hate to hear you have had a less than anticipated experience with our NILLA WAFERS COOKIES. We would like to report this to our quality team as this is a rare and unusual occurrence for us, which makes it more disappointing. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Monday through Friday 9 am to 6 pm ET, our team would be happy to assist you! Please use S-14244342 when contacting the team!

Jul 7, 2021
Cheezer
1 out of 5 stars review

Poor production quality

2 of last 3 boxes have been overcooked and burned. I returned the last one for a refund. Poor quality control on the part of Nabisco. I won’t gamble on these again, keep receipt if you buy these.

Helpful?74JS94H2HEO24400002918
Apr 23, 2023
Tina b
1 out of 5 stars review

poor quality control

Most wafers are stuck together or broke. Wanted today Make desserts from these but all misshaped as well. The worst thing is that most are stuck together in clumps. Dissatisfied in Nabisco!

Helpful?74JS94H2HEO24400002918
reply from Mondelēz International Team

Hi - We're so sorry to hear this! In order to better assist you, can you please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. Thanks for bring this to our attention! Please use S-14048465 when contacting the team!

Dec 29, 2022
mrskandis
1 out of 5 stars review

Rejected product test packaged and sold

Every time I buy this box the wafers are either stuck together or broken. It is not any perfect wafers in it like at the grocery store. They should be ashamed of selling it at all.

Helpful?74JS94H2HEO24400002918
reply from Mondelēz International Team

We hate to hear this and would like to report this to our quality team so please reach out to us on Facebook or Twitter. You can also text us at 1-864-581-2463 for assistance, Monday through Friday 9am - 6pm ET.

Aug 22, 2022
Mmm
1 out of 5 stars review

Not fresh at all

When I first started buying these they were good and fresh. Now their just nasty and not fresh at all. I've had to return these the last two purchases. I'm back to shopping at Randall's for mine and yes you get a lot less, but I get a lot more better quality. Sam's are either storing them wrong are their being sent there to Sam's wrong I don't know but I'm not taking anymore chances with Sam's Club

Helpful?74JS94H2HEO24400002918
Jun 4, 2012
goode2shoes
5 out of 5 stars review

A bargain

Of course Nilla wafers have been around since before I was born so everyone is aware of the quality of this product. The fascinating thing is the cost at a grocery store for 1 box of Nilla wafers almost pays for this 2 pack of Nilla wafers at Sam's Club!

Helpful?74JS94H2HEO24400002918
Feb 28, 2023
hollyjking
2 out of 5 stars review

Broken and/or Stuck together

I so wanted to make banana pudding so I bought these and what I found when opened was sad as there were no whole round cookies like I grew up eating. Many of the cookies were over done. These did look more like homemade as opposed to the manufactured same size etc cookies. You could crumble them to make a crust but not use them as whole cookies.....I didn't get to have my banana pudding.

Helpful?74JS94H2HEO24400002918
reply from Mondelēz International Team

We are so sorry Holly for your experience with our NILLA WAFERS. We would love to make this right - please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. We are available Monday through Friday 9 am to 6 pm ET. Please use S-13924055 when contacting the team! Thanks for contacting us!