Thank you for sharing and the support.Happy Cleaning

Thank you for supporting O-Cedar! Happy cleaning ❤️

We&#39;re sorry to hear that ☹️This should help you out! <br /><br />-Hold the red handle in your right hand - grey in left. <br /><br />-Extend halfway (not fully) turn red handle away from you to lock. <br /><br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br /><br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

Thank you for your review, we take pride in making your cleaning chores easier! Thank you for supporting O-Cedar!

Thank you for your loyalty to O-Cedar, we appreciate your support!

Thank you for the review, if you ever need assistance, please send us a message at https://ocedar.com/contact-page. We would like to assist you with your concern and help provide a resolution for you, thank you!

Hi Brooke, thank you for taking time to leave a review. We’d love to hear more about your experience with the Spin Mop and see what we can do to help make things right for you. Please reach out to us at 1-800-543-8105 so we can help

We’re delighted to hear this! Thank you for sharing!