Once fully extended your handle should be 48 inches, and you should see 3 different sections (one red and two gray metal tubes). If you are not seeing all sections, it is likely “section 3” attached to the gray Thread Plug that is not extending. Please remove the red triangle base by unscrewing the connect from the handle. Then try twisting the grey thread plug at the very bottom of the handle while holding firmly onto section 2 with the opposite hand. We hope this helps! If you need further assistance, please reach out at https://ocedar.com/contact-page

We’re glad our product is making life a little easier for you! Thanks for sharing!

It's wonderful to know our product exceeded your expectations. Thanks for sharing your experience!

Hello Phylicia! Wow thanks for sharing and thank you for supporting O-Cedar!

Thank you for your review, we appreciate you!

That’s amazing Claudis! Thanks for taking the time to leave a review, we appreciate you!

We apologize for this issue and would like to learn more. If you haven't already returned the product or reached out to our customer service team, please do. Please send us a message ocedar.com/contact-page. We are here to help!

We appreciate it !

We're glad our product is making life a little easier for you! Thanks for sharing the O-Cedar love!

Great to hear Cindy, thanks for sharing.