Thank you for the review, if you ever need assistance, please send us a message at https://ocedar.com/contact-page We would like to assist you with your concern and help provide a resolution for you, thanks!

Thank you for your review, we take pride in making your cleaning chores easier! Thank you for supporting O-Cedar!

Please check out our website blog page and Use and Care section for some amazing resources and additional information :)

We&#39;re sorry to hear that ☹️This should help you out! <br /><br />-Hold the red handle in your right hand - grey in left. <br /><br />-Extend halfway (not fully) turn red handle away from you to lock. <br /><br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br /><br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

Hello, we&#39;re sorry to hear you had this experience with our product! May you please kindly submit a new contact form on our website. We would like to assist you with your concern and help provide a resolution for you, thanks!

We love to be helpful, Thank you so much for this great compliment.

Thank you for your kind words! We’re thrilled to hear that our product has made your cleaning routine easier and more efficient. Happy cleaning!

Hello Nikki! Wow thanks for sharing and thank you for supporting O-Cedar!

Thank you for the review, if you ever need assistance, please send us a message at https://ocedar.com/contact-page We would like to assist you with your concern and help provide a resolution for you, thanks!