Thank you for the review, if you ever need assistance, please send us a message at ocedar.com/contact-page. We would like to assist you with your concern and help provide a resolution for you, thank you!

Thank you for supporting O-Cedar! Happy cleaning ❤️

Thank you for your loyalty to O-Cedar, we appreciate your support!

We love to hear that we make your cleaning shore easier, yet effective! Thank you for sharing Joann, we appreciate it.

Once fully extended your handle should be 48 inches, and you should see 3 different sections (one red and two gray metal tubes). If you are not seeing all sections, it is likely “section 3” attached to the gray Thread Plug that is not extending. Please remove the red triangle base by unscrewing the connect from the handle. Then try twisting the grey thread plug at the very bottom of the handle while holding firmly onto section 2 with the opposite hand. We hope this helps! If you need further assistance, please reach out at https://ocedar.com/contact-page ❤️

We appreciate you letting us know about this issue Gloria. Something seems off. Will you please send us a message at ocedar.com/contact-page so we can address the concern and provide a resolution for you, thank you!

We’re delighted to hear this! Thank you for sharing!

We appreciate your continued support. Thank you for sharing Kimberly and happy cleaning!