Thank you for the review, if you ever need assistance, please send us a message at ocedar.com/contact-page. We would like to assist you with your concern and help provide a resolution for you, thank you!

We’re overjoyed to hear that you’re satisfied with your O-Cedar product Kathleen! Your feedback is invaluable to us. Thank you for your kind words and continued support!

We're happy to hear that you're enjoying the unique features of our spin mop! Happy cleaning!

We are happy to hear! Happy Cleaning ❤️

We&#39;re sorry to hear that ☹️This should help you out! <br /><br />-Hold the red handle in your right hand - grey in left. <br /><br />-Extend halfway (not fully) turn red handle away from you to lock. <br /><br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br /><br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

We appreciate you letting us know about this issue. Will you please send us a message at ocedar.com/contact-page so we can address the concern and provide a resolution for you, thank you!

Thank you for taking the time to leave us with such a wonderful review!