Hello, thank you for the review, we appreciate you! Thank you for choosing O-Cedar!

Thank you for your glowing review! We’re thrilled to know that our product is making a difference in your cleaning routine. We appreciate your support and trust in O-Cedar!

Hi Rhonda, Thank you for your review, it will be shared with our team and thank you for supporting O-Cedar!

We&#39;re sorry to hear that ☹️This should help you out! <br /><br />-Hold the red handle in your right hand - grey in left. <br /><br />-Extend halfway (not fully) turn red handle away from you to lock. <br /><br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br /><br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

We take pride in making your cleaning chores easier! Thank you for supporting O-Cedar!

Thank you all so very much for the amazing support! We wish you all happy cleaning!&#x1f496;

Wow thanks for sharing and thank you for your loyalty to O-Cedar!

We&#39;re delighted to hear this barbara! Thank you for sharing! &#x1f60a;