Thank you for your feedback Angela. We appreciate it and will share with the team.

Thank you for supporting O-Cedar! Happy cleaning!

We&#39;re sorry to hear that ☹️This should help you out! <br /><br />-Hold the red handle in your right hand - grey in left. <br /><br />-Extend halfway (not fully) turn red handle away from you to lock. <br /><br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br /><br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

Hi Sharon, we&#39;re delighted to hear your thoughts! Thank you for choosing O-Cedar! &#x1f60a;

Thanks for sharing! We take pride in making cleaning easier! &#x1f60e;

Thank you for the review, if you ever need assistance, please send us a message at https://ocedar.com/contact-page. We would like to assist you with your concern and help provide a resolution for you, thank you!