We appreciate you letting us know about this issue with your EasyWring, may you please send us a message at https://ocedar.com/customer-service/ and we will have this figured out. Thanks!

We appreciate you letting us know about this issue. Will you please send us a message at https://ocedar.com/contact-page so we can address the concern and provide a resolution for you, thanks!

Wow thanks for sharing and thank you for your loyalty to O-Cedar!

Thank you for the review, if you ever need assistance, please send us a message at https://ocedar.com/contact-page We would like to assist you with your concern and help provide a resolution for you, thanks!

We&#39;re sorry to hear that Kay ☹️This should help you out!<br />-Hold the red handle in your right hand - grey in left.<br />-Extend halfway (not fully) turn red handle away from you to lock.<br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

Your feedback made our day! We’re delighted to hear that our product is meeting your expectations and making cleaning a breeze. Thank you for choosing O-Cedar!

Thank you for your review, be assured it will be shared and thank you for supporting O-Cedar!

We appreciate you taking the time to leave a review. We’re sorry to hear that our product didn’t perform as expected. Your satisfaction is important to us, and we’d like to understand more about the issue you encountered. Please contact us on our website so we can address your concerns and improve your experience.