Thank you for your feedback. We're sorry to hear you had this experience with our product. Please submit a new contact form on our website for further assistance, we'd be happy to help!

We're genuinely sorry to hear about your experience. We appreciate your honesty and are dedicated to improving. Can you please reach out to our amazing customer support by filling out a inquiry at ocedar.com/contact-page

Hi Karen, we're sorry to hear you had this experience with the handle. It looks like the handle might be defective. ! May you please kindly submit a new contact form on our website. We would like to assist you with your concern and help provide a resolution for you, thanks!

We’re glad our product is making life a little easier for you! Thanks for sharing!

Wow thanks for sharing and thank you for your loyalty to O-Cedar!

Thank you for your review, be assured it will be shared and thank you for supporting O-Cedar!

Thank you for your loyalty to O-Cedar, we appreciate your support!

Thank you Karen for that 5 star review!

That seems like a lot of reasons you would need to mop every day! Glad we can help.

Thank you for the review, please check out our website blog page and Use and Care section for some amazing resources and additional information :)