Thank you for sharing your positive experience! It’s wonderful to know that our product is helping you keep your home sparkling clean. We appreciate your support!

We&#39;re sorry to hear that ☹️This should help you out! <br /><br />-Hold the red handle in your right hand - grey in left. <br /><br />-Extend halfway (not fully) turn red handle away from you to lock. <br /><br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br /><br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

That’s amazing! Thanks for taking the time to leave a review, we appreciate you!

Hi Debra! Please send us a message at https://ocedar.com/contact-page We would like to assist you with your concern and help provide a resolution for you, thanks!

Thank you for your review, be assured it will be shared and thank you for supporting O-Cedar!

Thank you for your review, we take pride in making your cleaning chores easier! Thank you for supporting O-Cedar!

That is great to hear Jade! Thank you for this great shout out.

That’s amazing! Thanks for taking the time to leave a review, we appreciate you!