We’re so glad to hear you’re enjoying your O-Cedar product! Your satisfaction is our top priority, and we appreciate your feedback.

We apologize for this issue and would like to learn more. If you haven't already returned the product or reached out to our customer service team, please do. Please send us a message at ocedar.com/contact-page. We are here to help!

Thank you for your glowing review! We’re thrilled to know that our product is making a difference in your cleaning routine. We appreciate your support and trust in O-Cedar!

We're genuinely sorry to hear about your experience. We appreciate your honesty and are dedicated to improving. Can you please reach out to our amazing customer support by filling out a inquiry at ocedar.com/contact-page

Thank you for your glowing review! We’re thrilled to know that our product is making a difference in your cleaning routine. We appreciate your support and trust in O-Cedar!

We're genuinely sorry to hear about your experience. We appreciate your honesty and are dedicated to improving. Can you please reach out to our amazing customer support by filling out a inquiry at ocedar.com/contact-page

Your feedback made our day! We’re delighted to hear that our product is meeting your expectations and making cleaning a breeze. Thank you for choosing O-Cedar!

That’s amazing! Thanks for taking the time to leave a review, we appreciate you!

Thank you for your review, be assured it will be shared with our team and thank you for supporting O-Cedar!

We&#39;re sorry to hear that ☹️This should help you out!<br />-Hold the red handle in your right hand - grey in left.<br />-Extend halfway (not fully) turn red handle away from you to lock.<br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page