We&#39;re sorry to hear that ☹️This should help you out! <br /><br />-Hold the red handle in your right hand - grey in left. <br /><br />-Extend halfway (not fully) turn red handle away from you to lock. <br /><br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br /><br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

Your feedback is greatly appreciated! We&#39;re happy to have you as a part of our cleaning community.

Thank you for choosing O-Cedar as your clean choice!

We&#39;re sorry to hear that ☹️This should help you out! <br /><br />-Hold the red handle in your right hand - grey in left. <br /><br />-Extend halfway (not fully) turn red handle away from you to lock. <br /><br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br /><br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

Oh wow! Thank you so much for that review! We love to hear that! Your support is appreciated!

Easy and convenient when talking about cleaning is always a good thing!! Thank you for sharing your experience, we appreciate it.

We’re overjoyed to hear that you’re satisfied with your O-Cedar product! Your feedback is invaluable to us. Thank you for your kind words and continued support!

Thank you for choosing O-Cedar as your clean choice!

We love to be helpful, Thank you so much for this great compliment.

Thank you for supporting O-Cedar! Happy cleaning!