We're genuinely sorry to hear about your experience. We appreciate your honesty and are dedicated to improving. Can you please reach out to our amazing customer support by filling out a inquiry at ocedar.com/contact-page

We’re overjoyed to hear that you’re satisfied with your O-Cedar product! Your feedback is invaluable to us. Thank you for your kind words and continued support!

Thank you for your feedback! We're glad to hear that our mop has been effective for you. Our goal is to create products that make cleaning easier for everyone!

Thats great to hear!

We’re so happy to hear that you’re loving your O-Cedar product! Your satisfaction means the world to us. Thank you for your review and happy cleaning!

We’re overjoyed to hear that you’re satisfied with your O-Cedar product! Your feedback is invaluable to us. Thank you for your kind words and continued support!

Thank you for sharing your positive experience! It’s wonderful to know that our product is helping you keep your home sparkling clean. We appreciate your support!

We&#39;re sorry to hear that ☹️This should help you out!<br />-Hold the red handle in your right hand - grey in left.<br />-Extend halfway (not fully) turn red handle away from you to lock.<br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

We’re delighted to hear this! Thank you for sharing!

Thank you for your kind words! We&#39;re so glad our product could make a difference.