We’re so glad to hear you’re enjoying your O-Cedar product! Your satisfaction is our top priority, and we appreciate your feedback.

It's wonderful to know our product exceeded your expectations. Thanks for sharing your experience!

Thank you for sharing your positive experience with our O-Cedar product! We’re thrilled to have made a difference in your cleaning routine. Your feedback inspires us to keep delivering top-notch quality!

Thank you for sharing your positive experience with our O-Cedar product! We’re thrilled to have made a difference in your cleaning routine. Your feedback inspires us to keep delivering top-notch quality!

Thank you, Happy Cleaning!

Thats great to hear!

We're genuinely sorry to hear about your experience. We appreciate your honesty and are dedicated to improving. Can you please reach out to our amazing customer support by filling out a inquiry at ocedar.com/contact-page

Once fully extended your handle should be 48 inches, and you should see 3 different sections (one red and two gray metal tubes). If you are not seeing all sections, it is likely “section 3” attached to the gray Thread Plug that is not extending. Please remove the red triangle base by unscrewing the connect from the handle. Then try twisting the grey thread plug at the very bottom of the handle while holding firmly onto section 2 with the opposite hand. We hope this helps! If you need further assistance, please reach out at https://ocedar.com/contact-page

Your feedback made our day! We’re delighted to hear that our product is meeting your expectations and making cleaning a breeze. Thank you for choosing O-Cedar!

Thank you for your 5 star review Betty! Happy cleaning!