We’re delighted to hear this! Thank you for sharing!

We apologize for this issue and would like to learn more. If you haven't already returned the product or reached out to our customer service team, please do. Please send us a message at ocedar.com/contact-page. We are here to help!

Thank you for choosing O-Cedar as your clean choice!

We apologize for this issue and would like to learn more. If you haven't already returned the product or reached out to our customer service team, please do. Please send us a message at ocedar.com/contact-page. We are here to help!

When mopping, it’s best to flare the mop head so that all fibers make contact with the surface and the red base lies flat on the floor and the pointed part of the red base is facing forward when mopping. This will help with the issue you are experiencing.

That’s great to hear, thank you for the review!

Thank you for the review, if you ever need assistance, please send us a message at ocedar.com/contact-page. We would like to assist you with your concern and help provide a resolution for you, thank you!

Thank you for your review, we take pride in making your cleaning chores easier! Thank you for supporting O-Cedar!

We understand how frustrating it must be to encounter issues with your order. While this needs to be addressed at the point of purchase, we're truly sorry for any inconvenience this has caused and appreciate your understanding.

Thank you for your review, be assured it will be shared with our team and thank you for supporting O-Cedar!