We're sorry to hear you are experiencing an issue with your handle. When attaching the handle to the connector on the red triangle base, apply slight pressure while twisting. This will help the threading catch and connect properly. If this action is unable to solve your issue, please don't hesitate to contact us by filling out an inquiry on our website. We're here to help!

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Thank you for choosing O-Cedar as your clean choice!

Thank you for the review, if you ever need assistance, please send us a message at ocedar.com/contact-page. We would like to assist you with your concern and help provide a resolution for you, thank you!

Thank you for sharing your positive experience! It’s wonderful to know that our product is helping you keep your home sparkling clean. We appreciate your support!

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Wow, your review made our day! We're so glad that our product has made a difference for you. It's feedback like yours that reminds us why we do what we do.

Thank you for your review, be assured it will be shared and thank you for supporting O-Cedar!

Thank you for your review, be assured it will be shared and thank you for supporting O-Cedar!

We understand how frustrating it must be to encounter issues with your order. While this needs to be addressed at the point of purchase, we're truly sorry for any inconvenience this has caused and appreciate your understanding.