The Chinet® brand is here for the party thrills, not the spills. We are so sorry your product didn't arrive in good condition. Thank you for bringing this to our attention! The truth is sometimes our party gets crashed during fulfillment and shipping, and we have little control over what happens during transit. If you'd like to discuss any additional feedback with our brand, we encourage you to reach out to MyLife@mychinet.com or call 1-800-847-4129!

First and foremost, thank you for sharing your feedback. As a Chinet® brand consumer, your thoughts on our products are greatly appreciated. Chinet® brand products can be found at most major grocers and big-box retailers. The prices of our products can vary slightly depending on where you purchase them. And—while they can be expensive than others—we hope you appreciate our product durability that can handle the messiest meals.