Yikes, that's not the kind of party we're here for. First and foremost—we apologize, and we would like to make this right. We would like to connect you with a customer service representative so we can learn more. The best way to get in contact is to email MyLife@mychinet.com or call 1-800-847-4129. Thank you!

Hi, Pat— We appreciate you reaching out to let us know about your experience. We appreciate your candid feedback in regards to the smell of your products and sincerely apologize for the inconvenience. We'd love to have you speak with one of our customer service representatives in order to learn more and so we can improve our products for the future. If you'd like, please reach out to MyLife@mychinet.com or call 1-800-847-4129. Thank you.