First and foremost—we apologize, and we would like to make this right. As a Chinet® brand consumer, your thoughts on our products are greatly appreciated, and we are so sorry to hear they didn't stack up. Let's get you connected with our customer service representative. The best way to reach a representative is to email MyLife@mychinet.com or call 1-800-847-4129.

Hi there - Let's get you connected with our customer service representative to learn more. The best way to reach a representative is to email MyLife@mychinet.com or call 1-800-847-4129. Thank you for bringing this to our attention.

Hi, Bill! At the Chinet® brand, we believe it is good to get together, and we are so thankful you have chosen to include us in the party. Thank you for sharing your feedback!