We're so sorry to hear about your plates and appreciate you bringing this to our attention! We would like to connect you with a customer service representative so we can learn more. If you'd like, please reach out to MyLife@mychinet.com or call 1-800-847-4129. Again, so sorry for the inconvenience!

Hi! First and foremost, thank you for sharing your feedback. As a Chinet® brand consumer, your thoughts on our products are greatly appreciated. Chinet® brand products can be found at most major grocers and big-box retailers, including Target and Walmart. The prices of our products can vary slightly depending on where you purchase them. And—while they can be more expensive than others—we hope you appreciate our product durability that can handle the messiest meals.