First and foremost—we apologize, and we would like to make this right. Let's get you connected with our customer service representative. The best way to reach a representative is to email MyLife@mychinet.com or call 1-800-847-4129. Thank you for bringing this to our attention.

Hi, Fred! First and foremost—we apologize, and we would like to make this right. As a Chinet® brand consumer, your thoughts on our products are greatly appreciated, and we are so sorry to hear they didn't stack up. Let's get you connected with our customer service representative. The best way to reach a representative is to email MyLife@mychinet.com or call 1-800-847-4129.

Ope! Sounds like a party foul on our part. Here's the truth—Chinet Classic® products are made from pre-consumer recycled material and pressed into form. We love using recycled materials, but it means we are constantly re-evaluating and optimizing the manufacturing process. Recently, all Chinet Classic® molded fiber tableware transitioned to a new Oil & Grease Resistant (OGR) barrier technology. Because of that, you didn't get our best product, and we apologize. We are working to correct the issue. In the meantime, feel free to contact a representative by email at MyLife@mychinet.com or call 1-800-847-4129. Thank you!