Hi, Randy - We're so sorry to hear about your plates and appreciate you bringing this to our attention! We would like to connect you with a customer service representative so we can learn more. If you'd like, please reach out to MyLife@mychinet.com or call 1-800-847-4129. Again, so sorry for the inconvenience!

Ope! Sounds like a party foul on our part. Here's the truth—Chinet Classic® products are made from pre-consumer recycled material and pressed into form. We love using recycled materials, but it means we are constantly re-evaluating and optimizing the manufacturing process. Recently, all Chinet Classic® molded fiber tableware transitioned to a new Oil & Grease Resistant (OGR) barrier technology. Because of that, you didn't get our best product, and we apologize. We are working to correct the issue. In the meantime, feel free to contact a representative by email at MyLife@mychinet.com or call 1-800-847-4129. Thank you!

Hi, JJ! Thanks for sharing your experience with us. While Chinet Classic® plates and bowls are microwavable, we don't recommend using them with food exceeding 150 degrees. If you have any additional feedback on our products, we'd love for you to reach out to MyLife@mychinet.com or call 1-800-847-4129.

Hi, there — No one likes a soggy party, and this one is on us. Chinet Classic® plates and bowls are made from pre-consumer recycled material and pressed into form. We love using recycled materials, but it means we are constantly re-evaluating and optimizing the manufacturing process. Because of that, you didn't get our best product, and we apologize. We are working to correct the issue. In the meantime, feel free to contact a representative by email at MyLife@mychinet.com or call 1-800-847-4129. Thank you!

Hi! First and foremost—we apologize, and we would like to make this right. Let's get you connected with our customer service representative. The best way to reach a representative is to email MyLife@mychinet.com or call 1-800-847-4129. Thank you for bringing this to our attention, Karen.