Thank you for reaching out to let us know about your experience. We are so sorry to find out that your plates did not perform to your expectations. We encourage you to reach out to a customer service representative if you'd like to share any additional feedback. Please email MyLife@mychinet.com or call 1-800-847-4129. Again, we thank you for bringing this to our attention and taking the time to share your thoughts.

We're so sorry to hear about your plates and appreciate you bringing this to our attention! We have passed along your feedback to our manufacturing team and would like to connect you with a customer service representative so we can learn more. If you'd like, please reach out to MyLife@mychinet.com or call 1-800-847-4129. Again, so sorry for the inconvenience!