Thank you for reaching out to let us know about your experience. We are so sorry to find out that your plates did not perform to your expectations. We encourage you to reach out to a customer service representative if you'd like to share any additional feedback. Please email MyLife@mychinet.com or call 1-800-847-4129. Again, we thank you for bringing this to our attention and taking the time to share your thoughts.

Hi! First and foremost, thank you for sharing your feedback. As a Chinet® brand consumer, your thoughts on our products are greatly appreciated. Chinet® brand products can be found at most major grocers and big-box retailers, including Target and Walmart. The prices of our products can vary slightly depending on where you purchase them. And—while they can be more expensive than others—we hope you appreciate our product durability that can handle the messiest meals.