We're very sorry if you're disappointed with the feel and fit. We do extensive research and consumer testing to create features that we think you will love, with your comfort and bladder needs in mind. We also offer different sizes and versions for different needs and preferences. Your loyalty is appreciated, and we'd like to gather some additional details to further help with this. Please give us a call at 1-855-206-8286 from 9AM — 6PM EST Monday – Friday.

We're sorry you had this experience, Pat, since our products do go through many quality checks. Your satisfaction means the world to us, and we'd be happy to look into this further and see how we can best help. Please give us a call at (855) 206-8286 when you have a chance.

We're sorry to hear this, and we assure you our team will look into this to understand why our Always Discreet Underwear made you feel this way. Our products undergo testing and consumer monitors to be safe and help mask odor, and the smell is usually most noticeable when you open the package. If you're still smelling a strong scent while wearing them, our Safety and Quality Teams would like to learn more to see what happened with your product. We'd also like to discuss a sensitive option that may be better for you, so when you have time, call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST for additional assistance.