We know how important comfort is when using our products, so we're disappointed to hear about this! This definitely isn't what we would expect, and we'd like to hear more about your experience so we can help find the best version of our products for you. Please give us a call at (855) 206-8286 when you have a moment!

We can understand your disappointment if the items you received are not what you expected when placing your order. If you have concerns with the product description provided on the Walmart site or are unhappy with an order, please reach out to the Walmart Team at 1-800-925-6278 for further assistance.At Always, a lot of thought goes into the design of our products to create features that we think you'll love, and we offer a variety of quality products at a great value. If you have further concerns or questions, we're always happy to help. Give us a call at 1-800-888-3115 from 9AM — 6PM EST Monday – Friday.

Thank you for sharing this with us, Eunice! We want to assure you that our products go through strict quality checks, allowing you leak-free moments to conquer the day. Always Discreet underwear is designed to fit like regular underwear, hugging your curves with 360° coverage. The super absorbent core contains Absorbent Gel Material (AGM) liquid-to-gel technology that helps lock the fluid away from your body. Even for unexpected leaks, the special side LeakGuard leg cuffs help stop leaks at the legs where they happen most. We are sorry to hear this was not the case with your pack and experienced leakage. With your protection meaning everything to us, we'd like to learn more about your experience and help you find the best product to meet your needs. When you have time, please give us a call at (855) 206-8286, 9 am-6 pm EST, Monday-Friday.

We're sorry to hear that this has been your experience, as our products do go through strict quality checks to ensure that you can rely on them for great protection. We'll be sure to share your feedback with the rest of our team. As well, we'd like to learn more about your experience and see how we can best help. When you have a chance, please give us a call at (855) 206-8286.