We’re sorry to hear about your daughter's discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe, including the ingredients of our Baby Fresh odor-masking scent. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-726-7377.

We&#39;re sorry to hear the Easy Ups were ripped. We have many quality checks in place to make sure every product reaches you in perfect condition. One of the great features of our pants is that the side seam is designed to be torn away when removing the pant from your baby. If the side seam is tearing easily, it might be an indication that this size is becoming too small for your baby so you may want to consider moving up to a larger size and see if this stops the problem from happening again. We&#39;d like to learn more about this. Please call us at 1-800 726-7377. We&#39;re happy to help you. <br />