We want to assure you that we have many quality checks to ensure you get the best. If you have any Swiffer questions, don't hesitate to get in touch with us at (800) 214-8734.

We're sorry that you feel this way. We can assure you that a lot of thought goes into the design of our products to ensure that you can use them with ease. As well, we have many quality checks in place. These dusters feature two sleeves that can be found on the back of the duster cloth, and both handle prongs should be inserted all the way into the sleeves on the duster. Since your satisfaction means everything to us, we'd be happy to look into this further for you and see how we can best help. Please give us a call at (800) 214-8734 when you have a moment.

This isn't the experience we'd like you to have, since our products are designed so that you can clean with ease. To enjoy the best results, we suggest making sure that both handle prongs are inserted all the way into the sleeves that are located on the back of the duster cloth. We hope this helps, and please give us a call at (800) 214-8734 if you'd like further assistance with this.