We're sorry to hear this, Cindy, and want to assure you that we have many quality checks to ensure the duster stays in place. We'd like to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 214-8734.

The last thing we want is for you to be disappointed, so we hate to hear this! We appreciate your honest feedback, and we'll be sure to share it with our Quality Team. If you'd like to share more, you can give us a call at: (800) 214-8734 anytime! - The Swiffer Team

We're sorry you're having this experience, Lily, since we always want you to be able to use our products with ease. For best results, we suggest making sure that the handle prongs are fully inserted into the sleeves of the Duster. These sleeves can be found on the back of the duster cloth. We hope this helps, and please give us a call at (800) 214-8734 if you'd like any further assistance.

Thanks so much for using Swiffer. While we're glad you were able to see results for your electronics and car, we're sorry that it didn't quite work for large furniture. If you have not done so already, try fluffing the duster. To fluff the fibers, hold both ends of the duster cloth and move your hands up and down quickly in a wave-like motion. This may help, but we'd like to assist you further. Please call us at (800) 214-8734.

We're sorry to hear this, Rhonda, as our Dusters have gone through many quality checks to ensure that you can enjoy an effective clean with ease. As well, we haven't made any recent changes to this product. To get the best cleaning results, we suggest fluffing the Dusters beforehand. To fluff the fibers, hold both ends of the duster cloth and move your hands up and down quickly in a wave-like motion. We hope this is helpful, and we'll be sure to share your feedback with our team. We'd also be happy to learn more about your experience, so please give us a call at (800) 214-8734 when you have a chance.