Hello! Thank you for reaching out. We appreciate you for giving our Olay Ultra Moisture Shea Butter Body Wash a try. We are very sorry to hear you've run into this problem, and we have taken your comments into consideration and would love to hear back to assist you with your problem. You can reach us at 1-(800)-652-9261. Your reference number is 15799800.

We appreciate you for getting in touch about our Olay Ultra Moisture Shea Butter Body Wash. It disappoints us to hear that the product seemed to be drying and itchy to your skin. We understand that this can be a very frustrating experience and not one we want you to have. To make sure your comments get the attention they deserve, we'd like to collect some additional information. You can be assured that the details you provide will be shared with our Health and Safety Team, as well as the rest of our Olay Team. Safety is our top priority and all of our products have been thoroughly tested to be safe when used as directed. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. We do ask that you save any remaining unused product and packaging for 2 weeks in case we need more information. When you have the time, we'd like to hear more from you so please give us a call at (800) 285-5170 or email us through our Contact Us Page.

It is great to hear you enjoyed this product thank you for the feedback.